1. SHIPPING & DELIVERY POLICY
We provide FREE Standard delivery to any address within Malaysia for orders for RM 100 or above.
For orders less than RM 100, Flat Shipping Rate of RM 8 applies to all orders within Malaysia.
For Singapore you may select your item and proceed to the check out page as charges are based on weight & volume Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.
2. ORDER STATUS & TRACKING
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
Standard Courier – is Pos Laju for all local orders and it takes approximately 1-3 working days to reach you from the time of order.
Express Courier – is available at an additional charge of RM 5.00 and it delivers next day to you from the time of order.
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your 6-digit Order Number. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.
3. MODE OF PAYMENTS
- Via MOLpay– Alliance Online, Am Online, CIMB Clicks, EON Online, Hong Leong Online, Maybank2u, RHB Online, FPX (Maybank2U, HL Online, RHB Online, Bank Islam, PbeBank, CIMB Clicks)
- Via Paypal – Credit/Debit Visa or Mastercard / American Express / Paypal Funds
- Offline Bank Transfer – Cash or Cheque Deposit
- Physical Payment – 7-11, ESA Pay – Cash or Cheque Deposit >> for 7/11 Deposit Check >> https://www.youtube.com/watch?v=NBu74bL2dqo